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Customer Experience Digital Producer up to Sep 2024

Job No: IW24048

Location: Petersham

Employment Status: Temp Full-Time

No. of Vacancies: 1

Closing Date: 14 Jul 2024 AEST

As the Customer Experience Digital Producer within the Service Transformation Team, support the implementation and administration of digital customer experience improvement strategies, programs and initiatives in support of Council’s Operational and Strategic Plans.

As a joint custodian of Council’s digital channels, contribute to improving the community’s experience in using and navigating Council’s website, delivering a high-quality digital experience for the community to enhance Council’s reputation and meet its service promise and strategic objectives.

Please read the Position Description to familiarise yourself with all the requirements and conditions of the role.

Remuneration

$96,228.08 to $107,765.32 + 11% Superannuation

Some of the required skills, experience and qualifications

Demonstrated experience in social media, digital communications/marketing and/or public relations, including the manegement of customer websites or relevant industry experience
Demonstrated experience in updating web content through content management systems, HTML, CS and UX design
Strong understanding of contemporary best practice in web content management, social media, communication trends and emerging digital technologies, including the use of analytics to inform digital media content
Experience in delivering digital change initiatives and projects

Enquiries

Michael Spikmans, Manager Customer Experience and Innovation on 9335 2180

Closing Date

Sunday 14 July 2024, 11:30PM

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How to Apply

We recommend you read the Position Description for the role to make sure your application addresses the requirements of the position. Council is an equal opportunity employer and welcomes all applicants. Please advise us within the application if you need support, reasonable adjustments to participate successfully in the recruitment process.

All new workers must be and remain fully vaccinated against COVID-19 prior to beginning their work or hold a valid medical contraindication.

Eligibility for employment/Pre employment Checks

Successful applicants must be eligible to work in Australia and agree to provide information for pre-employment checks as required for the position. This may include police records checks, certified copies of relevant qualifications, Driver’s Licence and proof of work rights in Australia (please refer to the Position Description for the specific qualifications/requirements for the role). Copies of any sighted documents will be kept by IWC for its records as proof of verification.

For more information about work rights in Australia please visit the Department of Home Affairs website.

Inner West Council is a Diversity employer. We encourage applications from all candidates.

Council is committed to reconciliation and strongly encourages Aboriginal & Torres Strait Islander people, people with disability, people from culturally and linguistically diverse backgrounds and mature aged workers to apply.

Apply Now

Personal Details * Required field

First name*
Last name*

E-mail*
Phone*
Digits only or add + for international numbers

Street*
Street Cont.
City, Town or Suburb*
Postcode or Zipcode*
Country*
State, Region or Province*

LinkedIn URL
(Please click on your profile and copy the URL from your profile page.)

Questions

I agree and understand if I am the successful candidate, I will need to provide information for pre-employment checks if and as required for the position. This may include police records checks, certified copy of relevant qualifications, Driver’s Licence as well as proof of work rights in Australia. Copies of any sighted documents will be kept by IWC for its record as proof of verification.*
1. Yes

Are there any reasonable adjustments that we can assist with, in regards to the recruitment process? If yes, please provide details.*

Do you currently or have previously worked for Inner West Council ( or any of the former Councils i.e. Ashfield, Leichhardt, Marrickville) either as an employee or agency-provided personnel?*
1. Yes
2. No

Are you an Australian Permanent Resident or Citizen or have unlimited work rights within Australia? (proof will be required prior to offer if successful)*
1. Yes
2. No

As part of our recruitment strategy, Inner West Council strives to appoint skilled, experienced and the most meritorious candidates who are aligned with Council’s values and standards of behaviour. In this connection, we will be asking the preferred candidate for this role some questions to determine whether they have been involved in any misconduct in the last 10 years. Declarations of any prior misconduct investigation or finding will not lead to an immediate disqualification of an application. Information obtained will be used to undertake a risk assessment to review whether the preferred candidate is suitable for the role. Do you agree to respond honestly to questions asking about previous misconduct further down the track in this recruitment process?*
1. Yes
2. No

Why are you interested in this role?*

What qualifies you for this role; what are your strongest skills?*

Please detail your experience in developing and delivering digital change initiatives and projects, including the methodologies and tools used.*

What can we rely on you for without fail in this role?*

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Customer Experience Digital Producer up to Sep 2024

Job No: IW24048 Location: Petersham Employment Status: Temp Full-Time No. of Vacancies: 1 Closing Date: 14 Jul 2024 AEST

Personal Details * Required field

Questions

About Inner West Council

Job No: IW24048

Location: Petersham

Employment Status: Temp Full-Time

No. of Vacancies: 1

Closing Date: 14 Jul 2024 AEST